Service · Procurement & Supply Chain
Operational Procurement
Big orders get negotiated. Small ones get expensive.
Processing purchase requests into orders, using framework agreements and catalogues and keeping procurement data clean. The result is orders placed on time and in line with policy.
Usual
What you often get
Orders go out by email, phone and company credit card, depending on who has time. Whether a framework agreement exists is known only to whoever negotiated it. And accounting receives invoices for orders it has never heard of.
IntoOps
What you get from us
Ordering by your rules: check the need, use the framework agreement, get approval, chase the confirmation. Recurring items go through catalogues instead of one-off requests. And because we align with accounting, order, goods receipt and invoice match up in the end.
Service components
4 components. Each one available on its own.
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From purchase request to order confirmation.
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Setting up and using framework contracts and catalogues.
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Bundling small and indirect purchases.
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Selecting and setting up purchasing tools and workflows.
What you'll have at the end. Results you can check.
- A documented ordering process with approval limits and deputy rules.
- Catalogues for recurring needs, set up with contract prices.
- Orders that can be traced to need, contract and invoice.
- Cleaned-up supplier and material master data without duplicates.
- An e-procurement tool with approval workflow, set up, tested and trained.
- A monthly report on how much is ordered through contracts and how much outside them.
When you need this. And how you'll know.
- Teams order from suppliers of their choice, often without approval.
- Your purchasing team is drowning in small orders and has no time to negotiate.
- Invoices don't match orders, and accounting chases every discrepancy separately.
- The person who handled ordering leaves the company, and nobody knows the process.
- A new e-procurement system has been bought, but hardly anyone orders through it.
Rarely alone. Never bundled.
Operational Procurement often works together with these services. We'll tell you honestly when a combination makes sense, and when it doesn't.
Shows up in these initiatives.
You don't need a whole initiative to get Operational Procurement. These examples show where the service is often needed.
- Problem Our costs are too high.
Good questions. Straight answers.
Will you handle our day-to-day purchasing?
Yes. We order in your system and by your rules, permanently or for a transition period. Approvals above agreed limits stay with you.
Do we need an e-procurement system for this?
Usually not. With manageable volumes, clear rules and a well-kept ERP are enough. If a tool pays off, we choose it with you and set it up with our IT & Digital specialists.
Does this apply to office supplies and services too?
Yes. Indirect spend in particular creates lots of small orders with a lot of effort. Catalogues and framework agreements turn them into a few clicks, and control is kept all the same.
Can departments still order things themselves?
Yes, within clear rules. Each department orders from the catalogue itself; everything else goes through purchasing. That keeps it quick for teams and traceable for accounting.
Proof first. Contract second.
In the free Initiative Check, we listen for 45 minutes and ask the questions that usually only come up after the contract is signed. Then you get a short written assessment: what we see, how we would go about it and roughly what it would take.
No obligation. And if we're not the right fit, we'll tell you.
Or write to us at hello@intoops.com.