Service · Procurement & Supply Chain
Supply Chain Coordination
Ordering takes minutes. Chasing takes weeks.
Monitoring supplier deliveries and goods flows, expediting orders and resolving disruptions across all parties. The result is monitored supply, early warning of delays and documented handling of them.
Usual
What you often get
The supplier confirms one date, the forwarder another, and the warehouse hears about neither. Nobody chases until the goods are missing. Then someone spends half a day on the phone while production waits.
IntoOps
What you get from us
We track confirmed dates before they slip. A control tower shows orders, stock and shipments across all partners in one place.
If a gap looms, alternatives are on the table while there's still time to act. Transport and customs are steered together with logistics & shipping.
Service components
4 components. Each one available on its own.
-
Tracking confirmed dates and chasing open deliveries.
-
Central view of orders, stocks and shipments across partners.
-
Alternatives and decisions when supply is at risk.
-
Regular alignment between suppliers, manufacturers and logistics.
What you'll have at the end. Results you can check.
- A list of all open orders with confirmed dates, continuously checked with suppliers and forwarders.
- A control tower showing orders, stock and shipments across all partners.
- A disruption process with reporting lines, prepared alternatives and clear decision rights.
- Regular alignment meetings with suppliers, manufacturers and logistics, with minutes and actions.
- Every delay documented with cause, impact, action and owner.
When you need this. And how you'll know.
- You only hear about delays when the goods are missing at goods receipt.
- Supplier, contract manufacturer and forwarder give three different dates for the same shipment.
- A supplier stops delivering, and production halts because nobody prepared an alternative.
- Express freight has become the norm because delays surface too late.
Rarely alone. Never bundled.
Supply Chain Coordination is usually part of a wider engagement, often alongside these services. You can still ask for Supply Chain Coordination on its own.
Shows up in these initiatives.
You don't need a whole initiative to get Supply Chain Coordination. These examples show where the service is often needed.
Good questions. Straight answers.
Can we commission coordination on its own?
Yes. It usually runs alongside operational procurement, because ordering and expediting belong together. But you can also request it directly, for example when your team orders well but nobody follows up on open deliveries.
Do you chase suppliers yourselves?
Yes, on your behalf and by fixed rules. Up front, we agree who gets asked when, when to escalate and who decides. You hear from us when a decision is due, not with every query.
Do you make decisions during disruptions?
Up to an agreed limit, yes, for example on express freight or rebookings. Above it, we present options with costs and consequences, and you decide. We put the limits in writing at the start.
Does the control tower need its own software?
Not at first. Often the data from your ERP and the partners' updates are enough, brought together in one overview. Once the number of partners and shipments grows, a dedicated tool pays off.
Does this help if deliveries are always late?
Partly. The cause often lies elsewhere: dates that are too tight, missing buffers, orders placed too late. Then we work on demand and stock with supply chain planning.
Chasing alone won't make a tight plan punctual.
Proof first. Contract second.
In the free Initiative Check, we listen for 45 minutes and ask the questions that usually only come up after the contract is signed. Then you get a short written assessment: what we see, how we would go about it and roughly what it would take.
No obligation. And if we're not the right fit, we'll tell you.
Or write to us at hello@intoops.com.